Exhibitor Service Manual

The Service Manual by Messe München compiles all information and order forms necessary to manage your on-site booth. You'll find the most important information online.

General Information

Order Forms for Exhibitor Services 2021

Please note that this mandatory form for invoicing services provided by Messe München GmbH must be completed:

Service Manual

Invoice Recipient

General Plans

General Plan Service Facilities

Description of Halls and Outdoor Exhibition Area

General Terms, Technical Guidelines

Please note that orders may only be placed by the main exhibitor or by persons authorized to do so on their behalf (see form 1.1). Orders placed by co-exhibitors will not be accepted or processed.

General Terms of Contract

Technical Guidelines

Important Notes

1.1 Contractor Authorization

Instructions Booth Design

Both, the general and special terms of business of The smarter E Europe and the technical guidelines of the Munich Trade Fair Center, are valid for booth construction.

Partition walls to neighouring booths and carpets / flooring are compulsory.

Booth constructions over and above 3 m hight require special permission. At the boundary towards booth neighbours, a structural height of 6 m (upper edge) may not be exceeded. Within the booth area, 2 m from the bounday towards booth neighbours, a structural height of 7,50 m (upper edge) is accepted, but not possible at every booth location.

On sides facing an aisle, at least 30% of the booth front must have an open design, and after a maximum of 6 meters there must be a passage at least 2 meters wide. For walls more than 6 m wide, the written consent of the booth neighbor has to be obtained.

All back walls facing neighbour booths must be clean and neutral. Structural elements and fittings and equipment must be arranged within the limits of the booth in such a manner that neighouring exhibitors are not thereby impaired.

Two-storey booths require the prior consent in every case.

Please submit your construction plan for approval by mail:

tas2@messe-muenchen.de

or by post (two-storey booths have to be sent in every case printed by post):

TAS 2
Messegelände
81823 München
Germany
Phone: +49 89 94921135

The deadline for the stand construction approval and the most of the technical orders is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for most of the orders.

Set-up and Dismantling Times

Due to the protection and hygiene concept, this year you will need tickets for the period of setup and dismantling. Further information on tickets for set-up and dismantling will follow and be released here.

Set-up times

  • Start of set-up period: Friday, July 16, 2021, 7:00am
  • End of set-up period: Tuesday, July 20, 2021, 6:00pm

With the exception of the final set-up day, the exhibition halls are open from 7:00am–10:00pm during the set-up time. Booths which have not begun to be set up by 3:00pm on July 20, 2021 shall be set-up and decorated at the exhibitor’s expense, provided they are not used for other purposes. The exhibitor may not make any claims for compensation and shall still be required to meet all payment obligations arising from the booth rental agreement.

Additional set-up days

Requests for additional set-up days must be checked individually, are not possible in all halls and in any case are subject to a charge.

Dismantling times

  • Start of dismantling period: Friday, July 23, 2021, 6:00pm
  • End of dismantling period: Monday, July 18, 2021, 6:00pm

Dismantling is possible from 7:00am–10:pm.

Notice Truck Driving Ban on Sundays and Legal Holidays

Notice Truck Driving Ban

Booth Construction

Our stand building configurator allows you to plan your stand construction services including additional furniture and technical equipment on your computer. You can see prices directly and request an offer or order online.

Stand Building Configurator

Stand Building Configuration

General Terms of Business Meplan

Order your booth setup

You have the possibility to place your booth construction orders online by the following link or by the service forms on this page.

Order your desired booth setup online

Order your additional equipment online (Furnishing, Plants, Multimedia, Carpets...)

Overview Stand Design Meplan

Wood Partitions

System Partitions

Technics

Deadlines

The deadline for most of the technical orders is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for most of the orders.

Please note that orders may be made by the main exhibitor or authorized persons (form no. 1.1) exclusively. Orders of co-exhibitors will not be accepted and processed.

Technical Data Sheets

Important Information

Notice Electrical Installation Work

Notice Installation Sprinkler-compatible Materials

Notice Suspensions Units Attached to Hall Ceilings

Two-storey Booth Construction

Notice Fire Protection Measures at Trade Fairs

Notice Use of Glass

Information about Booth Construction

1.1 Contractor Authorization

1.2 Application for Preventive Fire Protection Measures

1.3 Application for Special Stand Designs

1.4 Notification of Stand Catering

1.5 Registration of Laser and X-Ray Equipment

Electrical Installations

3.1 Main Electrical Connection

Suspension Units + Rigging

4.1 Suspension Units

4.3 Lighting and Truss Systems

Sanitary Installation + Sprinklers + Compressed Air

5.1 Water and Sanitary Connections

5.3 Sprinkler Installation Halls

5.4 Compressed Air

5.6 Vapour and Flue Gas Extractors Halls

5.8 Grease-Trap

Telecommunications

6.0 General Terms of Business Communication Services

6.1 Telephone Fax Broadband Connection

6.2.1 Internet Access Halls

6.2.3 Additional Services Internet Access

6.5 Ground_Plan_Information_Telecommunications_Services

6.7 Registration-Exhibitor-Owned-WiFi-Router

Logistics and Security

Deadlines

The deadline for orderering is as a role 6 weeks prior the start of official set-up. After this deadline orders of all services are still possible, though a surcharge will be raised for some of them.

Traffic Guide

The Traffic Guide informs you about the vehicle admission times during set-up, time of exhibition and dismantling. Please note the logistics concept of Messe München FairLog.
From the end of May 2021 the Traffic Guide will be available for download here.

Truck Time Slot Booking - FairLog

For vehicles with a total length of more than 8 meters, time slots for setting up and taking down stands at The Smarter E Europe can be booked by FairLog.

From the end of May 2021 more information will be available for download here.

Parking Permits

Please note that parking permits may only be ordered by main exhibitors. Orders placed by co-exhibitors will not be processed.

8.2 Parking Permits

Tickets Munich Public Transport

You have the possibility to order tickets in advance for your employees for public transportation in Munich.

8.3 Munich Public Transport MVV Tickets

Forwarding Service

10.1 Mobile Cranes and Lifting Vehicles Storage of Goods

10.2 Working Platforms

The official forwarding agents of Messe München GmbH:

Schenker Deutschland AG
Messegelände, Tor 21
81829 München
Ph. +49 89 94924300
Fax +49 89 94924339
www.dbschenker.com
fairs.muenchen@dbschenker.com

Kühne-Nagel (AG Co.KG)
Messegelände, Tor 21
81829 München
Ph. +49 89 94924400
Fax +49 89 94924409
www.kuehne-nagel.com
exposervice.muenchen@kuehne-nagel.com

Notice Truck Driving Ban on Sundays and Legal Holidays

Notice Truck Driving Ban

Security

9.1 Stand Security Service

Transport and Exhibitor Insurance

17.1 Exhibitor's Liability Insurance

17.2 Transport and Exhibition Goods Insurance

Deliveries to the Booth

All deliveries (paletts or single packages) for exhibitors must be addressed to:

Exhibitor name, hall, booth number
The smarter E Europe
Messegelände
81823 München
Germany

Please consider: Deliveries that exhibitors cannot accept themselves can be stored with a forwarding agency for a fee.

Facilities + Services

Business Service

15.1 Copying, Printing, Fax, Internet and Office Services

Catering + Tableware

1.4 Notification of Stand Catering

14.1 Catering Services Able

14.2 Catering Services Käfer

14.3 Catering Services Kuffler

14.5 Catering Services Stürzer

14.6 Rental of Tableware - Alles für Ihr Fest

14.7 Other Providers of Catering Services

Photography and filming permission

In general photography and filming are forbidden at The smarter E Europe.

Photography Permission

GEMA Permit for music on an exhibition stand

For all types of musical and audio-visual reproduction, permission is required from the German Performing Rights Society (GEMA) in accordance with the provisions of the Copyright Act.

Please contact:

GEMA
KundenCenter
11506 Berlin
Germany

kontakt@gema.de

www.gema.de

Any non-approved musical reproductions may be subject to claims for damages being asserted by GEMA (Section 97 of Copyright Act).

Exhibitor Insurance

17.1 Exhibitor's Liability Insurance

Hotel + Event Service, Evening Events

Our Service Partner is happy to help you to find a suitable hotel room for your employees. Here you can find the order forms for hotel room booking.

18.2 Hotel Request Perfect-Meeting

Evening events are at the moment not possible due to current corona regulation and hygiene measures.

Furnishing, Plants, Multimedia, Carpets

You have the possibility to place your furniture orders online by the following link or by the service form on this page.

Order your desired furniture online (Furnishing, Plants, Multimedia, Carpets,...)

Employment Service

16.3 Hostesses, Hosts, Interpreters, Service, Staff

16.4 Translating, Interpreting, Conference Consulting

Cleaning and Waste Disposal

7.1 Stand Cleaning Services

7.2b Waste Disposal Fee